Privacy Policy

---

Effective date: 16 May 2026

This Privacy Policy explains how Small Caps Publishing (ABN 57 044 085 30) (we, us, our) collects, uses, stores and discloses personal information when you visit our website, create an account, place an order, contact us, or otherwise interact with our online store. We comply with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs) to the extent they apply to our business.

Personal information means information or an opinion about an identified individual, or an individual who is reasonably identifiable. Sensitive information is a special category of personal information (for example, health information) and is subject to additional protections under the Privacy Act.

·  Identity and contact details: name, email address, phone number, billing/shipping address.

·  Account information: username, password (stored in encrypted/hashed form), preferences and wish lists.

·  Order and transaction details: items purchased, order history, delivery instructions, returns/exchanges and customer service interactions.

·  Payment information: payment status and limited payment details as provided by our payment processors (including Square and PayPal). We do not store full card numbers.

·  Marketing preferences: your opt-in/opt-out choices.

·  Technical and usage information: IP address, device identifiers, browser type, pages viewed, referring URLs, and cookies or similar technologies.

We collect personal information in a number of ways, including when you:

·  place an order or attempt to purchase products

·  create an account

·  subscribe to our newsletter or promotions

·  contact us (for example by email, phone or web form)

·  leave a product review or participate in a promotion

·  browse our website (via cookies and analytics tools)

We collect, hold, use and disclose personal information to:

·  process payments and fulfil orders (including shipping and delivery)

·  create and manage customer accounts

·  provide customer support, handle returns, exchanges and warranty claims

·  communicate with you about your orders, account or enquiries

·  improve our products, website and customer experience

·  detect and prevent fraud, security incidents and misuse of our services

·  send marketing communications where you have opted in (or where otherwise permitted by law), and allow you to opt out at any time

·  comply with our legal and regulatory obligations

We may disclose personal information to third parties where necessary to operate our business, provide our services, and fulfil your orders. This may include:

·  payment processors (including Square and PayPal) and fraud-prevention providers

·  delivery and logistics providers

·  website platform and hosting providers (including GoDaddy), IT service providers and cloud service providers

·  customer support platforms

·  marketing and analytics providers (where applicable)

·  professional advisers (for example, accountants, auditors and lawyers)

·  government, regulators or law enforcement where required or authorised by law

Some of our third-party service providers (for example, our website platform/provider GoDaddy, and payment providers such as Square and PayPal) may store or process personal information outside Australia. Where we disclose personal information overseas, we take reasonable steps to ensure the overseas recipient handles the information in accordance with the Australian Privacy Principles. 

We use cookies and similar technologies to help our website function, remember your preferences, understand how the site is used, and improve performance. We may also use analytics tools to measure traffic and usage trends. You can manage cookies through your browser settings; however, disabling cookies may affect website functionality.

If you opt in to receive marketing communications, we may send you updates about products, offers and promotions. You can opt out at any time by using the unsubscribe link in our emails or by contacting us using the details below.

We take reasonable steps to protect personal information from misuse, interference and loss, and from unauthorised access, modification or disclosure. Measures may include access controls, encryption where appropriate, and using reputable third-party service providers. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

We keep personal information only for as long as needed for the purposes set out in this Privacy Policy, unless a longer retention period is required or permitted by law (for example, for tax, accounting or warranty purposes). When no longer required, we take reasonable steps to destroy or de-identify the information.

You may request access to, or correction of, the personal information we hold about you by contacting us. We will respond within a reasonable timeframe and may need to verify your identity before processing your request. In some circumstances, we may refuse access or correction as permitted by law; if so, we will explain why.

If you have a complaint about how we handle personal information, please contact us and provide details of your complaint. We will investigate and respond within a reasonable period. If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.

We may update this Privacy Policy from time to time. The updated version will be posted on our website and will take effect from the effective date shown above.

Small Caps Publishing
Email: info@smallcapspublishing.com.au
Postal address: 9 Cameron St, Reservoir VIC 3073